rummy golds

rummy golds App support

Contact
+91 5815644501

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy golds:

Q1: How to log in after installing the rummy golds?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to successfully log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The rummy golds:

Q1: What is the minimum withdrawal amount in the rummy golds?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means you can redeem your gaming winnings, but not the bonus incentives received.

Q2: Is it necessary to do KYC for withdrawal?

To continue, all KYC (Know Your Customer) details must be completed and submitted within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional payment delays can cause further waiting time of up to 24 hours. This variation in processing time is a potential drawback of using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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